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How pick3pa Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, or browse our lobby — and how we protect it.

Account data kept securePayPal, Venmo, Play+ payment info protectedNo data sold to third partiesState-law compliant disclosuresContact us to request your data
pick3pa How pick3pa Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention, and Your Control

We apply encryption across all account and payment data in transit and at rest. Payment transactions routed through PayPal, Venmo, and Play+ are processed by those providers directly — we receive only the reference tokens, never raw card or bank numbers. Account sessions use time-based tokens that expire automatically on inactivity, and any new device login triggers an email verification step before access is granted. Your data is not used for any purpose beyond operating your account and meeting legal requirements.

Encryption in Transit and at Rest All data moving between your device and our servers is encrypted. Stored account records use the same standard, keeping your profile details and wallet history protected at every point.
Cookie Use and Opt-Out We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can turn off non-essential cookies through your account settings or your browser controls anytime.
Data Retention Schedule Active account data is kept while your account is open. After closure, we retain records for the period required by applicable state law, then delete or anonymize them on a rolling schedule.
Your Right to Request Changes You can ask to view, correct, or erase your personal data at any time. Submit your request through live chat or email — we verify your identity first, then process the request as required by law.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction, or ask us to delete your account information, our privacy team is reachable through three channels. Response times vary by request type, but identity-related requests are prioritized. Have your registered email address ready when you reach out so we can locate your account quickly.

Email Privacy Team Send a written request to our dedicated privacy address. Include your registered email and a description of the data action you need — access, correction, or deletion.
Live Chat Support Start a live chat session from your account dashboard. Our support agents can log a formal privacy request and escalate it to the privacy team on your behalf.
Account Settings Panel Some data preferences — like marketing email opt-outs and cookie settings — can be adjusted directly inside your account settings without needing to contact us.

Common Questions About Your Data at pick3pa

These are the questions we hear most often about how personal information is handled. If your question isn't covered below, reach out through live chat or email and our privacy team will respond directly.

We collect your name, email address, date of birth, and state of residence for identity verification. Device identifiers and session data are also logged to keep your account secure.

No. Payment credentials stay inside PayPal, Venmo, and Play+ systems. We receive only a transaction reference token and the deposit or withdrawal amount — never your full account credentials.

Yes. Submit a data access request through live chat or our privacy email. We verify your identity first, then provide a full summary of stored data within the timeframe required by applicable law.

Contact our privacy team via live chat or email with a deletion request. We will remove your data after confirming your identity, subject to any retention obligations under state law.

We do not sell your data. We share it only with payment processors like PayPal and Venmo, identity verification services, and authorities when legally required — never with advertisers.

After account closure, we retain records for the period required under applicable state law. Once that period expires, data is deleted or anonymized on a scheduled basis.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.